Comfort Star Complaints and Reviews

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  • May 08
  • Building Products
  • Shelbyville, Indiana
  • Heat Pump
  • 26
  • REVIEW RATING 4/5

We bought a comfort star heat pump. It worked fine during the summer and we thought it was working during the winter, but it wasn't the compressor went bad, It wasn't even six months old. We had the compressor replaced, had to pay shipping and the cost of the repairs. Six months later the compressor went bad again, they offered to sell me another unit. I would never buy any thing from them again,... Read more

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  • Apr 03, 2011
  • Products
  • Hickory, North Carolina
  • Heat Pump
  • 6
  • 6
  • 572
  • REVIEW RATING 5/5

I bought a Comfort Star heat pump. The heat pump works great in the summer time it cools the house off great, but in the winter time when it gets around freezing the heat pump turns into a block of ice and stops heating. I found out that there is a problem in the defrost board which keeps the heat pump from freezing. Even under warranty I have to pay for the labor for a service tech to come out... Read more

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